August fatigue: What’s wrong when the team gets tired – and what the Management can do
August. The busiest, the most demanding, the month of the highest occupancy.
But also the month when the first real fatigue appears among the staff
What hoteliers call fatigue – not in bookings, but in performance.
In the energy of the team. In the mood. In the smile
📌 Whether it is a seasonal resort in the countryside
📌 Either for a city hotel that operates continuously, without an “off season”
…the phenomenon is the same: people get tired, and this shows in the customers.
📍 Why is this happening?
Why is there a lack of oxygen: The same procedures, the same shifts, the same weight every day. No “ventilation” in everyday life.
Because there is a lack of direction: The team loses its cohesion. It doesn’t know where to prioritize. “We’re running” becomes an end in itself.
Because there was no room for prevention: The signs of deterioration had been there since July – but no one had time to see them.
💡 What can management do?
Even now, there are 3 simple interventions that can significantly reduce the fatigue
1️⃣ Α10-minute weekly meeting per department
Not for the program, but to hear the pulse of the team
What’s making it difficult, what has improved, what needs immediate attention.
Not all at once – one small issue at a time.
2️⃣ Small acts of care
An ice-cold drink, a thank you in front of others, a short break you offer to someone who “never asks for it
Empathy from management during times of stress makes all the difference.
3️⃣ Pure feedback, no comments
The phrase “you did a great job today, especially with difficult customers” has a double effect
⤷ Reinforces positive behavior
⤷ Reminds the employee why it is important
and finally
Small, meaningful rewards built according to the business’s capabilities
( retention bonus)
✳️ One more last thing
You don’t need to create a “perfect” culture.
You just have to show that you seriously care about the team that supports you every day
Especially in August – which is both more difficult and more critical.
Because ultimately, the visitor always feels what the employee feels.
If you want to see how a mini support plan for your team can be organized, depending on your capabilities
send me a message or see how we work with hotels like yours
https://mvphumanresources.gr 🌐 mvphumanresources.gr.
or book your free appointment here