At MVP Human Resources, we envision a hospitality industry where every hotel fully leverages its human capital, transforming it into a key competitive advantage. We believe that when the people within an organization grow and thrive, the business flourishes along with them.
MVP Human Resources was founded by Maria Psarrou.
“With many years of experience in Human Resources Management — including 20 years in luxury hotels as a Group HR Director — I wanted to combine my professional background with my personal need for meaningful work, genuine human connection, and respect for nature.
This is how this consulting initiative was born — rooted in a deep understanding of the people behind the hospitality experience, and built on first-hand knowledge of the industry’s challenges, needs, and delicate balances.
Today, we partner with select hotels that are committed to growth and evolution. To attract talent aligned with their core values. To empower their team. To offer hospitality with a distinct identity.“
Every hotel is unique, with its own culture, values, and challenges. We don’t believe in one-size-fits-all solutions. Instead, we design tailored strategies that reflect the unique needs of each of our clients.
We combine our hands-on industry experience with modern data analysis methods. Every recommendation we make is grounded in concrete data and measurable goals, ensuring tangible results.
We approach HR not as a standalone department, but as a core component of the hotel’s overall strategy. Our solutions are aligned with the business goals and vision of the organization.
Unlike general HR consulting firms, we focus exclusively on the hospitality industry. We understand the particularities, seasonal fluctuations, and unique challenges that hotels face.
Our team is made up of professionals with real-world experience in human resources management within hotel units—not just theoretical knowledge.
We focus on achieving specific and measurable outcomes, such as reducing employee turnover, improving staff satisfaction, and increasing guest review scores.
We don’t just offer advice – we work closely with our clients to implement our recommendations and achieve their goals.
